Offer solutions that work for your colleagues / partners / customers, not just for you!
Rreally *understanding* a problem is more important than providing a solution.
This is true in relationships too: Understandjng your partner’s feelings is more important than providing a justification / response.
Reminds me of a wonderful quote from Jeremi Suri, paraphrasing FDR: “If you want to bring people together, don’t offer solutions. Explain the problem.”
Empathizing over the problem creates engagement and connection; and helps you craft better solutions.
