I learned a lot about innovative approaches to organizational management from Tim Ferriss's wonderful podcast with the co-Founder of Levels, Sam Corcos (whom I wasn't familiar with before). Below are some of the gems:
1. “A lack of communication is a lack of performance."
In organizations, communication is not a "tangential" aspect of performance: It is part of performance. Always "close the loop": When you deliver something, send a message to stakeholders that you have done it. More "open loops" in an the organization equal more stress.
2. "Treat people like adults."
Company culture is "the set of assumptions" you can make about people around you without ever having interacted with them.
3. Hiring vs Onboarding
Companies spend a ton of money and energy on getting hiring right; but then you show up and there is no clear or coherent onboarding strategy. You can unlock a lot of value by designing an effective onboarding program.
4. "Organizational Entropy"
Any memo, any policy that you write in your organization, starts going stale the moment you write it: "Any artifact that you produce, immediately starts rotting, the moment you have created it." You constantly have to revise, and add new information and approaches, to keep things from going stale.
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